Business process management firm Firstsource Solutions Ltd on Monday (April 28) reported a 20.4% year-on-year (YoY) increase in net profit at ₹160.68 crore for the fourth quarter that ended March 31, 2025, over ₹133.50 crore in Q4FY24.
Revenues for the quarter stood at ₹2,161.5 crore, up 29.4% from a year ago. EBIT (earnings before interest and taxes) grew 32.4% YoY to ₹242.2 crore, with margins expanding to 11.2% of revenues. Diluted earnings per share for the quarter was at ₹2.28.
For the full year FY25, Firstsource posted a revenue of ₹7,980.3 crore, marking a 25.9% increase over FY24. Full-year normalised PAT rose 21.7% to ₹ 594.5 crore, with an EBIT margin of 11%. The company reported a full-year diluted EPS of ₹8.42.
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Firstsource secured five large deals in Q4, taking the total to a record 14 large deals for FY25, the highest annual intake by the company. Key wins included its largest-ever healthcare BPaaS deal in North America, a large CX services contract with a US-based global fintech leader, and a transformation contract for contact centre operations in the UK. The company added seven new logos in Q4, totalling 43 new logos for the year.
The company’s headcount at the end of FY25 stood at 34,651, with 507 net additions during Q4. Offshore and nearshore hires made up 80% of the new additions. The trailing 12-month attrition rate declined to 29.8% from 31.4% in the previous quarter.
Looking ahead, Firstsource expects FY26 revenue growth of 12-15% in constant currency terms, with operating margins projected in the range of 11.25-12%.
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Sanjiv Goenka, Chairman of RPSG Group and Firstsource Solutions, said, “FY25 has been a year of sustained momentum and strategic progress for Firstsource. I am delighted to share that we achieved $1bn annualised revenue run-rate — a landmark milestone in our transformational journey. Six consecutive quarters of sequential revenue growth and securing significant large deals are a clear validation of our relevance and value in a rapidly evolving market.”
The results came after the close of the market hours. Shares of Firstsource Solutions Ltd ended at ₹352.75, up by ₹3.60, or 1.03%, on the BSE.
(Edited by : Shoma Bhattacharjee)
First Published: Apr 28, 2025 6:02 PM IST
