This marks a more than 17% rise in the food delivery platform’s fees. The move comes only a few days after its competitor, Zomato, raised its platform fee by 19.2% to ₹14.90 per order (excluding GST) from ₹12.50 charged earlier.
Including GST, Swiggy and Zomato both charge a similar platform fee – ₹17.58 – following the hike.
Swiggy last raised its platform fee in September 2025, announcing three hikes over three weeks that took the charges to ₹14.99. The company first introduced the fee in April 2023 at just ₹2, which has now risen to nearly eight times that level.
Karan Taurani, Executive Vice President at Elara Capital, told CNBC-TV18 on Monday, March 23, that the Swiggy and Eternal duopoly is strong, and “new competition is unlikely to disrupt the market in the near term.”
Fee charged by platform companies
| Companies | Type of platform fee | Amount |
| Swiggy | Fixed Fee (Customer) | ₹17.58 (including GST) |
| Eternal | Fixed Fee (Customer) | ₹17.58 (including GST) |
| Urban Company | Commission (Partner) | 8.5% – 25% per booking |
| Meesho | Commission | 0% |
According to Taurani, compared to last year, platform companies have seen improving trends. While quick commerce companies are facing competition and slower growth, he said that improving unit economics and a shift to profitability should support stocks.
Shares of Swiggy Ltd were trading 278.65 as of 12.22 pm on Tuesday, following the platform fee hike. The stock has declined 36.25% over the past six months.
The move in shares of Swiggy has also sparked a sharp upmove in shares of other platform companies. Shares of Urban Company gained up to 3%, while those of Meesho surged as much as 6%.
